~ Mission Statement ~

Petra Insurance Agency is committed to providing its customers with superior service for all of their insurance needs and treating all people with respect and understanding. ~ Philosophy Statement ~ We believe that quality service is essential to the success of our agency. To preserve the prosperity of the agency and therefore the prosperity of our employees and our community, customer satisfaction is foremost in our consideration. To this end, we portray professionalism, dependability and integrity. We consistently serve our customers with the utmost attention. We are courteous, respectful and understanding while soliciting new customers and servicing current customers. Superior service attracts and retains customers. We believe that employees who embrace teamwork, share responsibility and support each other provide the best customer service. We promote initiative and the free exchange of ideas. We build strong relationships with our companies' underwriters in order to effectively meet our customers' needs. We stay informed of company procedures and provide them with complete and accurate information. Petra Insurance Agency, Inc. 800-748-5838 360-748-3699 360-748-3389 fax   P.O. Box 1386 Chehalis WA 98532 Email Us